AMS NEXT GENERATION:
More than AMS 2.0
Ensuring resilience and continuity
of your business processes
WHO WE ARE
BASE is a Grupo LPJ company, focused for more than 18 years on the support and continuity of SAP environments, applying innovative and disruptive concepts.
When a business management system is interrupted or malfunctions, the client's business can be immediately impacted. Ensuring business continuity and resilience to failures is our service, also involving the care of processes and people, not just the support of systems and applications.
AMS NEXT GENERATION IS THE DIGITAL TRANSFORMATION OF SUPPORT SERVICES, PROACTIVE SUPPORT AND CONTINUOUS IMPROVEMENT OF THE SAP ENVIRONMENT.
In AMS NG, the concept of Business Continuity is extended to support and sustain business processes in complex SAP ERP environments. We deliver a unique service on the market, which monitors platforms, processes and people, aiming for environmental resilience and guaranteed continuity.
BASE is a Grupo LPJ company, focused for more than 18 years on the support and continuity of SAP environments, applying innovative and disruptive concepts.
When a business management system is interrupted or malfunctions, the client's business can be immediately impacted. Ensuring business continuity and resilience to failures is our service, also involving the care of processes and people, not just the support of systems and applications.
AMS NEXT GENERATION IS THE DIGITAL TRANSFORMATION OF SUPPORT SERVICES, PROACTIVE SUPPORT AND CONTINUOUS IMPROVEMENT OF THE SAP ENVIRONMENT.
In AMS NG, the concept of Business Continuity is extended to support and sustain business processes in complex SAP ERP environments. We deliver a unique service on the market, which monitors platforms, processes and people, aiming for environmental resilience and guaranteed continuity.
RESILIENCE AND SUSTAINABILITY ARE THE RESULT OF HARMONY BETWEEN
people + processes + systems
PROVIDING SPECIALIZED SERVICES IN RESILIENCE AND FUNCTIONAL EVOLUTION, AIMING TO CONTINUOUS ADHERENCE TO BUSINESS NEEDS.
With a holistic view of the role of people, processes and platforms, our approach to ensuring our clients' business continuity consists of delivering an AMS service with greater purposes of resilience, proactivity and perception of value.
- - Continuous user training
- - Onboarding of new users into processes
- - Evaluation of usability KPIs
- - Risk Matrix Monitoring
- - Virtual Agent Support – 24x7
- - SLA for Process Continuity
- - Mitigation of bottlenecks and disruptions
- - Proactive actions for improvements and corrections
- - Harmonization of processes with interfaces
